• Order processing: Prepaid Orders will be dispatched within 1 working day and COD / Partial COD Orders will be dispatched within 2–3 working days after order verification. Orders placed on weekends or public holidays begin processing on the next working day.

• Transit time: Standard delivery within India generally takes 3–7 business days after dispatch. Delivery times may vary depending on your shipping address, local holidays, and courier availability.

• Remote areas & delays: Some pin codes, especially in rural or remote areas, may take longer or may only be serviceable for delivery but not for returns. We are not liable for delays caused by acts of God, weather, civil unrest or other circumstances beyond our control.

We offer free standard shipping on all orders.

For eligible Partial COD orders, a non-refundable advance payment of ₹99 is collected at checkout.

• Eligibility: COD is available only for orders within India and is limited to a maximum to 1 items. Orders above 1 item must be prepaid. We reserve the right to refuse COD to addresses or customers with a history of failed or refused deliveries

• Verification: To prevent fraudulent orders, COD orders may be verified via phone call or OTP confirmation. If we are unable to confirm the order within 24 hours, the order may be cancelled.

• Non‑serviceable areas: Some pin codes are not eligible for COD due to courier restrictions. Customers in non‑serviceable areas must choose a prepaid payment method. Where reverse‑pickup is unavailable, customers may need to self‑ship returns.

• Once your order ships, you will receive tracking details by email and SMS/WhatsApp.
  Please monitor the tracking information and contact our support team if you notice any delivery issues.

• Failed delivery attempts: Couriers will usually make two delivery attempts. If the courier is unable to deliver due to incorrect address, unavailability or refusal to accept the parcel, the shipment may be returned to us.For failed delivery, shipping fee are non-refundable.

• For Partial COD orders returned due to refusal, non-acceptance, incorrect address, or customer unavailability, the ₹99 advance payment will not be refunded.
  
  
• Damaged or incorrect orders: If you receive a damaged product or the wrong item, notify us within 24 hours of delivery with photographic evidence and an unboxing video. We reserve the right to refuse claims without adequate evidence.

• Partial COD Advance: A non-refundable advance payment of ₹99 is required for eligible Partial COD orders.

• Order Value Limit: COD / Partial COD is available for a maximum of 1 item per order.

• Partial COD Orders: The ₹99 advance payment is non-refundable if the order is cancelled after dispatch, refused at delivery, returned due to customer unavailability, or returned due to non-acceptance.

• COD Returns: Approved returns for COD orders are refunded as store credit valid for 30 days and cannot be redeemed for cash.

• Order Refusal: Customers with repeated refused deliveries may become ineligible for COD on future orders.